Shipping & Refund Policy

Shipping Policy

When Will My Crystals Arrive?

We can't wait for your treasures to reach you! Every order is carefully packed with love and attention before beginning its journey to your doorstep.

Processing Time
Orders are typically processed within 1–7 business days, unless a different processing timeframe is announced on our website banner or product listing.

Shipping Carriers
We currently ship via USPS and UPS.

Estimated Transit Times

  • USPS : Typically 2–5 business days
  • UPS : Typically 1–5 business days

Please note that delivery timeframes are estimates provided by the carrier and are not guaranteed.

Tracking Your Order
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Important Shipping Information

Once your package has been accepted and scanned by USPS or UPS, it is officially in the carrier's possession. While we're always happy to assist when possible, we are unable to control:

  • Carrier delays
  • Weather-related disruptions
  • Lost, stolen, or misdelivered packages
  • Delivery exceptions or routing issues
  • Address changes after shipment

For the most accurate and up-to-date information regarding your shipment, please refer directly to the tracking number provided in your shipping confirmation email.

Please ensure your shipping address is entered correctly at checkout. We cannot guarantee address changes once an order has been processed or shipped.

Thank you for supporting our small business and trusting us with your crystal journey. ♡

 

 

Refund & Order Policy

ALL SALES ARE FINAL

Because crystals are unique pieces of the Earth and are often chosen for their specific energy, all sales are final. To ensure that every customer receives a stone that hasn't been "shipped around" or handled by others, we do not accept returns, exchanges, or refunds.

Order Processing

To keep our shipping times fast and organized, we do not accept cancellations or changes once an order has been placed. Please double-check your shipping address and the items in your cart before completing your purchase.

A Note on Nature's Beauty

Crystals are natural products. Minor inclusions, "imperfections," and color variations are normal and part of the stone's unique beauty. All items are cleansed with care and securely packaged, ready for its forever home. ♡ 

Terms & Conditions Disclaimer

Disclaimer: All crystal healing and metaphysical properties mentioned on this site are for educational and spiritual purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment.