Shipping policy

Shipping Policy

When Will My Crystals Arrive?

We can't wait for your treasures to reach you! Every order is carefully packed with love and attention before beginning its journey to your doorstep.

Processing Time
Orders are typically processed within 1–7 business days, unless a different processing timeframe is announced on our website banner or product listing.

Shipping Carriers
We currently ship via USPS Ground Advantage and UPS Ground.

Estimated Transit Times

  • USPS Ground Advantage: Typically 2–5 business days
  • UPS Ground: Typically 1–5 business days

Please note that delivery timeframes are estimates provided by the carrier and are not guaranteed.

Tracking Your Order
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Important Shipping Information

Once your package has been accepted and scanned by USPS or UPS, it is officially in the carrier's possession. While we're always happy to assist when possible, we are unable to control:

  • Carrier delays
  • Weather-related disruptions
  • Lost, stolen, or misdelivered packages
  • Delivery exceptions or routing issues
  • Address changes after shipment

For the most accurate and up-to-date information regarding your shipment, please refer directly to the tracking number provided in your shipping confirmation email.

Please ensure your shipping address is entered correctly at checkout. We cannot guarantee address changes once an order has been processed or shipped.

Thank you for supporting our small business and trusting us with your crystal journey. ♡